Welcome to Seagull Puri Hotel www.seagullhotelpuri.net. We are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, stay at our hotel, or interact with us.
Okay, here is a Privacy Policy specifically tailored for Seagull Hotel Puri, located in Odisha, and designed for your website www.seagullhotelpuri.net.
Please remember that while this is a comprehensive template, it is always advisable to have it reviewed by a legal professional to ensure full compliance with all local, national, and international data protection laws relevant to your operations.
Privacy Policy for Seagull Hotel Puri
Effective Date:-“27 September 2025”
Welcome to Seagull Hotel Puri (www.seagullhotelpuri.net). Located in the beautiful state of Odisha, we are dedicated to providing a comfortable and secure experience for all our guests. This Privacy Policy outlines how Seagull Hotel Puri collects, uses, discloses, and protects your information when you visit our website, make a reservation, stay at our hotel, or otherwise interact with our services.
Your privacy is important to us. By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
To provide you with excellent service, we may collect various types of information:
- Personal Identification Information: Your name, email address, postal address, phone number, date of birth, nationality, and government-issued identification details (such as Aadhaar, passport, or driving license number) required for legal check-in procedures in India.
- Booking and Stay Details: Information related to your reservations (arrival/departure dates, room preferences, special requests, dietary needs), details of co-travelers, and feedback about your stay.
- Payment Information: Details required for processing payments, such as credit/debit card numbers and billing addresses. Please note that sensitive payment information is processed securely by trusted payment gateways, and we do not store full payment card details on our servers beyond the transaction period.
- Website Usage Data: We automatically collect data about your device and browsing actions, including your IP address, browser type, operating system, pages visited, referring URLs, and the dates/times of access. This helps us understand how our website is used and improve its functionality.
- Communication Records: If you contact us via email, phone, or social media, we may keep a record of that correspondence.
- Voluntary Information: Any other information you choose to provide to us, such as survey responses, contest entries, or marketing preferences.
2. How We Collect Your Information
We gather information through the following channels:
- Directly from You: When you book directly through our website (www.seagullhotelpuri.net), call us, email us, check-in at the hotel, make an inquiry, or subscribe to our newsletter.
- From Third-Party Booking Channels: If you make reservations through Online Travel Agencies (OTAs) like Booking.com, MakeMyTrip, or Goibibo, or other travel agents, they may share your booking details with us to facilitate your stay.
- Automatically via Technology: As you navigate our website, through cookies and similar tracking technologies (please see Section 5).
- Publicly Available Sources: In some instances, we may collect information from publicly accessible databases.
3. How We Use Your Information
Your information is primarily used to enhance your experience at Seagull Hotel Puri and to manage our operations:
- To Manage Reservations and Services: To confirm and process your bookings, manage your check-in and check-out, provide the services you request (e.g., room service, special arrangements), and ensure a smooth stay.
- To Communicate Effectively: Sending reservation confirmations, pre-arrival details, post-stay feedback requests, and responding to your queries and requests.
- For Hotel Operations & Security: To fulfill legal and regulatory requirements (especially check-in mandates in India), maintain safety and security within the hotel premises, prevent fraud, and manage internal hotel operations.
- To Improve Our Offerings: Analyzing guest preferences and website usage to continually improve our hotel services, website functionality, and overall guest experience.
- Marketing & Promotions: With your consent (where required), to send you updates about special offers, packages, and news from Seagull Hotel Puri. You will always have the option to opt-out of these communications.
4. Sharing and Disclosure of Your Information
We treat your personal information with care. We may share your information in the following circumstances:
- With Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, website hosting, IT support, analytics, and marketing assistance. These providers are bound by confidentiality agreements and are permitted to use your information only for the specific services they provide to us.
- For Legal and Regulatory Compliance: When required by law, regulation, government request (e.g., police requests for guest records), or court order, particularly concerning local laws in Odisha and India.
- Business Transfers: In the event of a merger, acquisition, or sale of assets involving Seagull Hotel Puri, your information may be transferred as part of that transaction.
- With Your Consent: For any other purpose not outlined here, we will seek your explicit consent before sharing your personal information.
5. Cookies and Tracking Technologies
Our website, www.seagullhotelpuri.net, uses “cookies” and similar tracking technologies to enhance your browsing experience:
- What are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit our website. They help us remember your preferences, understand how you interact with our site, and personalize content.
- How We Use Them: We use cookies for website functionality (e.g., remembering your language preference), performance analysis (e.g., Google Analytics to see which pages are popular), and for targeted advertising (displaying relevant ads on other sites).
- Your Choices: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, please note that disabling cookies may affect the functionality and your experience on our website.
6. Data Security
Seagull Hotel Puri is committed to protecting your information. We implement robust technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, use, disclosure, alteration, or destruction. This includes secure servers, firewalls, and encryption for sensitive data transmission.
While we strive for maximum security, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. This period may vary depending on the type of information and its purpose.
8. Your Data Protection Rights
Depending on applicable laws, you may have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data.
- Right to Object: You may object to the processing of your personal data for certain purposes (e.g., direct marketing).
- Right to Restrict Processing: You may request that we limit how we use your data in certain situations.
To exercise any of these rights, please contact us using the details in Section 10.
9. Links to Other Websites
Our website may contain links to third-party websites that are not operated by Seagull Hotel Puri. If you click on such a link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to contact us:
Seagull Hotel Puri [Your Hotel’s Full Physical Address in Puri, Odisha] Email: [Your Hotel’s Primary Contact Email, e.g., info@seagullhotelpuri.net] Phone: +91 62000 03677
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.